{"id":128,"date":"2026-08-17T15:52:51","date_gmt":"2026-08-17T13:52:51","guid":{"rendered":"https:\/\/confortcars.fr\/politique-de-confidentialite\/"},"modified":"2026-08-20T14:50:50","modified_gmt":"2026-08-20T12:50:50","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/confortcars.fr\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p class=\"cc-chapo cc-doc__preambule\"><em>This page sets out what data we collect, why, how long we keep it, and what you can require of us.<\/em><\/p>\n<div class=\"cc-doc\">\n<nav class=\"cc-doc__sommaire cc-doc__sommaire--plat\" aria-label=\"Page contents\">\n<p class=\"cc-doc__sommaire-titre\">On this page<\/p>\n<ul>\n<li><a href=\"#responsable\">Who is responsible for your data<\/a><\/li>\n<li><a href=\"#collecte\">What we collect, and why<\/a><\/li>\n<li><a href=\"#destinataires\">Who receives your data<\/a><\/li>\n<li><a href=\"#cookies\">Cookies<\/a><\/li>\n<li><a href=\"#droits\">Your rights<\/a><\/li>\n<li><a href=\"#reclamation\">Complaints<\/a><\/li>\n<li><a href=\"#securite\">Security<\/a><\/li>\n<\/ul>\n<\/nav>\n<div class=\"cc-doc__corps\">\n<section class=\"cc-doc__section\">\n<h2 id=\"responsable\">Who is responsible for your data<\/h2>\n<p>The data controller is <strong>Confort Cars<\/strong>, a sole trader business registered under SIRET 91052976700022 \u2014 full contact details in the <a href=\"\/en\/mentions-legales\/\">legal notice<\/a>.<\/p>\n<\/section>\n<section class=\"cc-doc__section\">\n<h2 id=\"collecte\">What we collect, and why<\/h2>\n<div class=\"cc-doc__tableau\">\n<table class=\"cc-tableau cc-tableau--donnees\">\n<thead>\n<tr>\n<th>Data<\/th>\n<th>Why<\/th>\n<th>Legal basis<\/th>\n<th>Retention<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>First name, surname, postal address, email address, telephone<\/td>\n<td>Processing the order, delivering it, keeping you informed, handling a return<\/td>\n<td>Performance of the contract<\/td>\n<td>3 years after last contact<\/td>\n<\/tr>\n<tr>\n<td>Order and payment details<\/td>\n<td>Accounting and tax obligations<\/td>\n<td>Legal obligation<\/td>\n<td>10 years<\/td>\n<\/tr>\n<tr>\n<td>Email address alone<\/td>\n<td>Replying if you have contacted us<\/td>\n<td>Legitimate interest<\/td>\n<td>3 years<\/td>\n<\/tr>\n<tr>\n<td>Messages sent through the chat on the Contact page, with the first name or email address you give there<\/td>\n<td>To reply to you, and to find the exchange again if you come back<\/td>\n<td>Legitimate interest<\/td>\n<td>90 days<\/td>\n<\/tr>\n<tr>\n<td>IP address, server logs<\/td>\n<td>Site security, abuse detection<\/td>\n<td>Legitimate interest<\/td>\n<td>12 months<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>We collect no sensitive data. We carry out no profiling, no automated decision-making, and we do not sell on any list. <strong>We never have access to your card number<\/strong> : it goes straight to our payment provider.<\/p>\n<\/section>\n<section class=\"cc-doc__section\">\n<h2 id=\"destinataires\">Who receives your data<\/h2>\n<p>Only those who need it for your order to arrive:<\/p>\n<ul>\n<li><strong>Our payment provider<\/strong>, to take and secure the payment.<\/li>\n<li><strong>Our supplier and the carrier<\/strong>, which receive your name and delivery address \u2014 and nothing else. Some are located outside the European Union; those transfers are governed by the European Commission's standard contractual clauses.<\/li>\n<li><strong>Our hosting provider<\/strong>, which technically stores the site and its database.<\/li>\n<\/ul>\n<p>We do not sell, rent or exchange your data with anyone.<\/p>\n<\/section>\n<section class=\"cc-doc__section\">\n<h2 id=\"cookies\">Cookies<\/h2>\n<p>The site sets only the cookies needed for it to work: keeping your basket between pages, maintaining your session if you have an account, and remembering your display preferences. These cookies do not require your consent because without them the shop does not function.<\/p>\n<p class=\"cc-note\"><strong>We use no advertising cookies and no third-party behavioural tracking.<\/strong> Were that to change, a consent banner would appear and this page would be updated before anything was installed.<\/p>\n<\/section>\n<section class=\"cc-doc__section\">\n<h2 id=\"droits\">Your rights<\/h2>\n<p>You may at any time request<strong>access<\/strong> to your data, its <strong>rectification<\/strong>, its <strong>erasure<\/strong>, the <strong>restriction<\/strong> of its processing, its <strong>portability<\/strong> in a readable format, and you may <strong>object<\/strong> to processing based on our legitimate interest.<\/p>\n<p>Simply write to us at the address given in the legal notice. We reply within one month. Proof of identity will only be requested if there is genuine doubt as to who you are.<\/p>\n<p class=\"cc-note\">Two honest limits: we cannot erase invoice data before the statutory ten-year period expires, and we cannot delete a delivery address already passed to the carrier for a parcel in transit.<\/p>\n<\/section>\n<section class=\"cc-doc__section\">\n<h2 id=\"reclamation\">Complaints<\/h2>\n<p>If our answer does not satisfy you, you may refer the matter to the CNIL: 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 \u2014 <a href=\"https:\/\/www.cnil.fr\/\" rel=\"nofollow noopener\" target=\"_blank\">cnil.fr<\/a>.<\/p>\n<\/section>\n<section class=\"cc-doc__section\">\n<h2 id=\"securite\">Security<\/h2>\n<p>The site is served entirely over HTTPS. Access to the administration area is restricted and password-protected. The database is not reachable from outside the server.<\/p>\n<\/section>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Cette page d\u00e9crit quelles donn\u00e9es nous collectons, pourquoi, combien de temps nous les gardons, et ce que vous pouvez exiger de nous. Sur cette page Qui est responsable de vos donn\u00e9es Ce que nous collectons, et pourquoi Qui re\u00e7oit vos donn\u00e9es Cookies Vos droits R\u00e9clamation S\u00e9curit\u00e9 Qui est responsable de vos donn\u00e9es Le responsable du [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-128","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Confort Cars<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Confort Cars\" \/>\n<meta property=\"og:description\" content=\"Cette page d\u00e9crit quelles donn\u00e9es nous collectons, pourquoi, combien de temps nous les gardons, et ce que vous pouvez exiger de nous. Sur cette page Qui est responsable de vos donn\u00e9es Ce que nous collectons, et pourquoi Qui re\u00e7oit vos donn\u00e9es Cookies Vos droits R\u00e9clamation S\u00e9curit\u00e9 Qui est responsable de vos donn\u00e9es Le responsable du [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/confortcars.fr\/en\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:site_name\" content=\"Confort Cars\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-20T12:50:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/confortcars.fr\/wp-content\/uploads\/2026\/08\/confort-cars-crochet-d-appui-tete-banniere-1-1024x1024.webp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/confortcars.fr\\\/politique-de-confidentialite\\\/\",\"url\":\"https:\\\/\\\/confortcars.fr\\\/politique-de-confidentialite\\\/\",\"name\":\"Politique de confidentialit\u00e9 - Confort Cars\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/confortcars.fr\\\/#website\"},\"datePublished\":\"2026-08-17T13:52:51+00:00\",\"dateModified\":\"2026-08-20T12:50:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/confortcars.fr\\\/politique-de-confidentialite\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/confortcars.fr\\\/politique-de-confidentialite\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/confortcars.fr\\\/politique-de-confidentialite\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/confortcars.fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de confidentialit\u00e9\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/confortcars.fr\\\/#website\",\"url\":\"https:\\\/\\\/confortcars.fr\\\/\",\"name\":\"Confort Cars\",\"description\":\"Accessoires et rangements malins pour l'habitacle\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/confortcars.fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Privacy Policy - Confort Cars","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Politique de confidentialit\u00e9 - Confort Cars","og_description":"Cette page d\u00e9crit quelles donn\u00e9es nous collectons, pourquoi, combien de temps nous les gardons, et ce que vous pouvez exiger de nous. 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