A question about a product, an order on its way, an accessory you cannot find: write to us. We reply within 24 working hours, and a real person reads what you send.
Write now
The message goes straight to the shop's phone. If nobody is there, a reply follows by email within 24 working hours.
Hello! A question about a product, an order, whether something fits your car? Write here.
To speed things up, please include your order number if it concerns a current purchase, and your car model if it is a question of compatibility.
Prefer email? Write to us at contact@confortcars.fr, same response time.
You may find your answer right here
Where is my order? The tracking number was sent to you by email at shipping time, and it remains available on the page Track my order. Allow 48 to 72 hours before it shows anything.
How long is delivery? 7 working days at most, postage free. The detail is on the Shipping & returns.
I want to return something. You have 14 days from delivery, with no reason to give. The procedure is set out here.
My item arrived broken. Send us a photo of the item and the packaging: we replace it or refund you, return shipping included.
Got a product to suggest?
Our range grows mostly through customer requests. If you are looking for a particular accessory and cannot find it here, describe it to us: we will check whether it exists, whether it is any good, and what price we could offer it at. We answer either way, including when the answer is no.